Funder by the Department of Human Services Auspiced by Our Community
Jump to LABEL /DIAGNOSIS SPECIFIC
Jump to CARERS
Jump to FOR AND ABOUT CONSUMERS
Jump to COMMUNITY SERVICES
Jump to SERVICES
Jump to HELP-LINES
Jump to LOBBY GROUPS
Jump to LEGAL
Jump to COMMUNITY ORGANISATIONS
Jump to on line services

A. LABEL /DIAGNOSIS SPECIFIC

ADAVIC
https://www.adavic.org.au
adavic@adavic.org.au
(03) 9853 8089
(03) 9853 8021
P.O. Box 625, Kew, Victoria 3101
Support groups that provide friendship, encouragement and recovery management to assist people that suffer from Panic Disorder, Social Phobia, Agoraphobia, Generalized Anxiety and Depression.

ARC Vic - Anxiety Recovery Centre
https://www.arcvic.org.au
The Anxiety Recovery Centre Victoria (ARCVic) is a state-wide, specialist mental health organisation, providing support, recovery and educational services to people and families living with anxiety disorders. We aim to support and equip people with knowledge and skills that will build resilience and recovery and reduce the impact of anxiety disorders.
03 9830 056
03 9830 4793
292 Canterbury Road Surrey Hills
Vic 3127 Melway Map 46 F11
Our Helpline OCD & Anxiety HelpLine 03 9830 0533 or 1300 ANXIETY or 1300 269 438

Beyond Blue
www.beyondblue.org.au
1300 22 4636
beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Geelong Mental Health Consumers Union
gmhcui@swarh.vic.gov.au
(03) 5229 3055
(03) 5229 3021
202E Myers Street, GEELONG VIC 3220
We are a mutual support, self-help ,advocacy group run by mental health consumers for mental health consumers. We run a drop-in centre from 10am-4pm Monday to Friday.

GROW VIC
http://www.grow.org.au
vic@grow.org.au
03 9528 2977
707 Glenhuntly Road South Caulfield Vic 3162
Support groups based on a 12-step self-help program for people suffering anxiety, depression or other mental or emotional distress

The Black Dog Institute
http://www.blackdoginstitute.org.au
The Black Dog Institute is a not-for-profit organisation and world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder.

PANDA –Perinatal Anxiety and Depression Australia
http://www.panda.org.au
PANDA National Helpline Mon to Fri, 10am - 5pm AEST 1300 726 306
810 Nicholson Street, North Fitzroy, VICTORIA, 3068
Provides a vital service across Australia by offering the only specialist national perinatal mental health telephone counselling service, as well as reducing stigma around perinatal anxiety and depression, and providing education services to health professionals and the wider community. PANDA's services include a helpline, community and health based professional education, supported playgroups.

Butterfly Foundation for Eating Disorders
http://thebutterflyfoundation.org.au/
03 9822 5771 or 1800 ED HOPE / 1800 33 4673 Monday–Friday 8am to 9pm AEST
1430 Malvern Road Glen Iris VIC 3146
PO Box 7026 Glen Iris VIC 3146
The Butterfly Foundation represents all people affected by eating disorders and negative body image – a person with the illness, their family and their friends. As a leading national voice in supporting their needs, Butterfly highlights the realities of seeking treatment for recovery, and advocates for improved services from both government and independent sources.

Eating Disorders Victoria
http://www.eatingdisorders.org.au
Level 2, Collingwood Football Club Community Centre, cnr Lulie and Abbot Streets, Abbotsford Vic 3067 Opening hours: 9.30am - 5pm (Monday to Friday)
1300 550 236 & 03 9417 6598
Email: edv@eatingdisorders.org.au
EDV is the first point of contact for sufferers and families of people with an eating disorder. We connect the community with the services and support they need for recovery.


B. CARERS

ARAFEMI
http://www.arafemi.org.au
1300 286 463 (1300 AT MIND)
86-92 Mount Street, Heidelberg Vic 3084
PO Box 592, Heidelberg Vic 3084
provides hope, help, support and education to improve the lives of people who have mood disorders

ARAFEMI(Mind Community Services Rosanna)
http://www.arafemi.org.au
carers.helpline@mindaustralia.org.au
Carer Helpline: 1300 550 265
Level 2, 76-80 Turnham Avenue, Rosanna VIC 3084
provides hope, help, support and education to improve the lives of people who have mood disorders

ARAFMI
http://www.arafmiaustralia.asn.au
arafminational@mindaustralia.org.au
Mental Health Carers Arafmi Australia 86-92 Mount Street PO Box 592 Heidelberg VIC 3084
ARAFMI Australia is a collective of organisations whose members are mental health carers.We present the views and perspectives of carers and advocate for changes and services to improve the lives and wellbeing of people affected by mental illness

Carer Gateway
www.carergateway.gov.au
1800 422 737
A great place to start for support and services
Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The interactive service finder helps carers connect to local support services.

Carers Victoria
www.carersvictoria.org.au
(03) 9396 9587 & (03) 9396 9555 & 1800 242 636
Level 1, 37 Albert Street, Footscray VIC 3011
PO Box 2204, Footscray VIC 3011
Support and information for carers

Tandem
http://tandemcarers.org.au
admin@tandemcarers.org.au
(03) 8803 5555
Level 1/ 37 Mollison Street, Abbotsford, 3067 (corner Lithgow Street)
Tandem is the peak body for families and carers of people experiencing mental illness and emotional distress in Victoria. Tandem’s mission is to: promote family/carer involvement in treatment and care planning and decision making.


C. FOR AND ABOUT CONSUMERS

Blue Voices
https://www.beyondblue.org.au/get-involved/bluevoices
1300 22 4636
blueVoices is beyondblue's reference group and online community for people who have personal experience of depression and anxiety, or support someone who does. beyondblue Support - Service - Support – Advice - Action

Victorian Mental Illness Awareness Council
http://www.vmiac.org.au
(03) 9380 3900 & (03) 9388 1445
Building 1, 22 Aintree Street, Brunswick East, 3057, Victoria, Australia.
VMIAC is the peak Victorian non-government organisation for people with lived experience of mental health or emotional issues. VMIAC engages in a number of activities, including information provision, mutual support and self-help, individual, group and systemic advocacy, research and evaluation, and education and training.

D. COMMUNITY SERVICES

CommunityOmbudsman Victoria
www.ombudsman.vic.gov.au
ombudsman@ombudsman.vic.gov.au
(03) 9613 6222 & 1800 806 314
Level 9, 459 Collins Street, Melbourne 3000
The Ombudsman is and independent and impartial free service, investigating complaints about state government departments, most statutory authorities and local government.

Community Visitors Program
http://www.publicadvocate.vic.gov.au/our-services/community-visitors
1300 309 337
OPA's Community Visitors are volunteers empowered by law to visit Victorian disability accommodation services, supported residential services and mental health facilities.
Community Visitors observe the environment and staff interaction with residents and patients, make enquiries and inspect documents and, where possible, communicate with residents and patients to ensure they are being cared for and supported with dignity and respect and identify any issues of concern. They visit unannounced and write a brief report at the conclusion of the visit detailing who they have spoken to, what documents they have looked at, any issues of concern, as well as good practice they have observed.

Federation of Community Legal Centres
www.communitylaw.org.au
administration@fclc.org.au
(03) 9652 1500
Suite 11, 1st Floor 54 Victoria Street, Carlton South
The Federation will be able to give you the phone number of the community legal centre nearest to you.

Mental Health Legal Centre
www.communitylaw.org.au/mentalhealth
mental_health_vic@clc.net.au
(03) 9629 4422 & 1800 555 887
10-16 Queen Street, Melbourne 3000
This service is means tested
The Mental Health Legal Centre (MHLC) provides a free and confidential legal service to anyone who has experienced mental illness in Victoria where their legal problem relates to their mental illness. All centre activities aim to promote the rights of people who experience mental illness. The Centre is a non-profit organisation run by an independent Board of Governance and is part of a network of Community Legal Centres located throughout Victoria and Australia. Community Legal Centres provide a three-tiered approach to the law, through casework, community legal education and law reform/policy.

Mind Australia - Peerwork
https://www.mindaustralia.org.au/resources/peer-work.html
Mind Australia - centre of Excellence in Peer Support
Peer Support - department of Human Services, Victoria

Office of the Public Advocate: Public Visitors Program
publicadvocate@justice.vic.gov.au
03 9603 9500 & 1800 309 337
5th Floor, 436 Lonsdale Street, Melbourne 3000
The Office of the Public Advocate provides advice and information, advocacy, guardian ship and support for families and friends. They also conduct research, policy, advocacy and investigate allegations of abuse, risk, or neglect in cases at VCAT. This service is only available to people using the public health system.

SANE Australia
https://www.sane.org
info@sane.org
03 9682 5933 & 03 9682 5944 & 1800 18 SANE (7263)
PO Box 226


E. SERVICES


These services are available but may be very difficult to access. Refer to DHS website for full listing of regional and state-wide services

Austin Health Clinical Services
http://www.austin.org.au/mentalhealth/clinical-services
03 9496 5000
Austin Health Mental Health Clinical Service Unit (MHCSU) provides mental health services to support recovery-oriented care in a multidisciplinary and collaborative manner.

headspace
http://headspace.org.au/
info@headspace.org.au
03 9027 0100 & 03 9027 0199
Level 2, South Tower, 485 La Trobe Street, Melbourne 3000
headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. If you need to access our services you can get help in person at a headspace centre or via our online and telephone support service

Health Service Commissioner
www.health.vic.gov.au/hsc
hsc@dhs.vic.gov.au
(03) 8601 5200 & 1800 136 066
Level 30, 570 Bourke Street, Melbourne 3000
This service is free and confidential. It helps people make their concerns known to health service providers. Protects your rights of access to health info. Conciliates formally between consumers and providers of service.

Department of Health and Human Services – Mental health
https://www2.health.vic.gov.au/mental-health
Find a range of information including contact details for Victoria’s mental health services. You can also access a government Mental Health Act Handbook and a complaints service

Independent Mental Health Advocacy
http://www.imha.vic.gov.au/
contact@imha.vic.gov.au
1300 947 820
350 Queen St, Melbourne, Victoria 3000
GPO Box 4380, Melbourne VIC 3001
We support people who are receiving compulsory psychiatric treatment to have as much say as possible about their assessment, treatment and recovery.

Monash Health
https://www.monashhealth.org/en/page/Mental_health
1300 369 012
The Psychiatric Triage Service is the usual entry point to our mental health services. Consumers, Carers and health professionals can contact the Psychiatric Triage Service.

NEAMI National
http://www.neaminational.org.au/
reception@neaminational.org.au
03 9481 3277 & 03 9458 3321
Head Office, 247 - 249 Rosanna Road, Rosanna VIC 3084
Use the service finder on the webpage to find a local service. Provides a range of psychosocial health and mental health recovery services including group programs, outreach support and short-term, live-in recovery services.

ORYGEN Youth Health
Outdoors Inc
http://outdoorsinc.org.au/
indoors@outdoorsinc.org.au 03 9417 2111 & 03 9417 2163
231 Napier Street, Fitzroy VIC 3065
Provides psychosocial rehabilitation for people with mental illness through recreation, play and outdoor adventure programs.

Victoria's Mental Health Services
http://www.health.vic.gov.au/mentalhealthservices/approved.htm
A list of government-approved mental health services on the Department of Health and Human Services website

Victorian Transcultural Mental Health (VTMH)
http://www.vtmh. au/
03 9231 3300
St Vincent’s Hospital Melbourne, Level 2, Bolte Wing, Nicholson Street, Fitzroy, Vic, 3065.
Victorian Transcultural Mental Health (VTMH) is a state-wide unit, funded by the Mental Health, Drugs and Regions Division of the Victorian Department of Health and Human Services and administered by St Vincent's Hospital. VTMH works with you to integrate skills and practices to address inequality in mental health service provision. As a non-clinical unit with a primary focus on service development and mental health systems improvement, we assist you to implement key national and state mental health diversity policies and priorities.

F. HELP-LINES

Kids Helpline
www.kidshelp.com.au
1300 789 978
Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Lifeline
www.lifeline.org.au
13 11 14
Lifeline’s 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline also has an online service in which you can receive support in a crisis from a counsellor. This service operates 7.30pm - 10.30pm

MensLine Australia

G. LOBBY GROUPS

Mental health Foundation of Australia (Victoria)
http://mentalhealthvic.org.au/
admin(at)mentalhealthvic.org.au (03) 98261422 & (03) 98261411 Suite J, 450 Chapel Street South Yarra, Victoria, 3141 (Enter via Wilson Street- Parking available at Jam Factory - 500 Chapel Street)

Mind Australia - Peerwork
https://www.mindaustralia.org.au/resources/peer-work.html
Mind Australia - centre of Excellence in Peer Support Peer Support - department of Human Services, Victoria

Psychiatric Disability Services of Victoria (VICSERV) Inc.
http://www.vicserv.org.au/
03 9519 7000 & 03 9519 7022 Level 2, 22 HORNE Street, Elsternwick, Victoria PO Box 1117, Elsternwick, Victoria 3185 VICSERV is a membership-based organisation and the peak body representing community managed mental health services in Victoria.

Mental Health Foundation of Australia (Victoria)
http://mentalhealthvic.org.au/index.php?id=2
03 98261422 & 03 98261411 Suite J, 450 Chapel Street, South Yarra Victoria 3141 The Mental Health Foundation of Australia (Victoria) is the oldest Mental Health Association in Australia. It is an organisation of professionals, sufferers, families of sufferers, related organisations concerned with mental health and concerned members

H. LEGAL

Complaints Commissioner
http://www.mhcc.vic.gov.au/
info@mhcc.vic.gov.au
03 9949 1506 & 1800 246 054
Level 26, 570 Bourke Street, Melbourne VIC 3000

Mental Health Tribunal
http://www.mht.vic.gov.au/
mht@mht.vic.gov.au
03 9032 3200 & 03 9032 3223 & 1800 242 703 (toll-free)
Level 30, 570 Bourke Street, Melbourne 3000
The Mental Health Tribunal (the Tribunal) is an independent statutory tribunal established under the Mental Health Act 2014. The Tribunal is an essential safeguard under the Act to protect the rights and dignity of people with mental illness.

Victorian Civil and Administrative Tribunal (VCAT)
www.vcat.vic.gov.au
vcat@vcat.gov.au
7th Floor, 55 King Street, Melbourne 3000
VCAT has 15 boards and tribunals to offer a one-stop-shop dealing with a range of disputes, providing Victorians with access to civil justice system which is modern, accessible, efficient and cost effective. Check online for areas of dispute covered.

Victorian Legal Aid Centre
https://www.legalaid.vic.gov.au/
03 9269 0120 & 03 9269 0234 & 1800 677 402
350 Queen Street, Melbourne 3000

I – COMMUNITY ORGANISATIONS

MIND Australila - Victoria
https://www.mindaustralia.org.au/need-help/mind-services-in-victoria.html
1300 650 172
Community-based and managed mental health services providing support for people in their recovery from mental illness. Mind Australia offers a range of services.

Compassionate Friends
http://www.compassionatefriendsvictoria.org.au/
03 9888 4944 & 1800 641 091
The Compassionate Friends is a mutual assistance self-help organisation offering friendship and understanding to bereaved parents and siblings following the death of a son or daughter, brother or sister, at any age and from any cause. The primary purpose is to assist them in the rebuilding of their lives after the death of their child or sibling and to support their efforts to achieve physical, emotional and mental health. The secondary purpose is to provide information and education about bereaved parents and siblings. The objective is to help those in the community, including family, friends, employers, co-workers and professionals, to be supportive.

Prahran Mission

211 Chapel Street PRAHRAN VIC 3181
03 9692 9500
Established in 1946 Prahran Mission, an agency of the Uniting Church in Australia, provides emergency relief services to those experiencing poverty, homelessness and economic disadvantage, as well as rehabilitation services to those experiencing mental illness and psychiatric disability.

ADEC Action ON Disability within Ethnic Communities
http://www.adec.org.au/
175 Plenty Road Preston VIC 3072 (Corner Plenty Road & Garnet St)
03 9480 1666 & 1800 626 078
info@adec.org.au
Action on Disability within Ethnic Communities Inc. (ADEC) is a state-wide organisation that strives to empower people with a disability from Non-English speaking backgrounds, their carers, and families to fully participate as members of the Victorian community.

J – on line services

Anxiety Disorders Alliance (ADA)
a href="http://depressionet.org.au/">http://depressionet.org.au/
The purpose of dNet is to empower 'people like us' to make informed choices & find solutions to the challenges of living with depression. Here you will find a comprehensive resource for information, help to access professionals, treatments, tools, etc throughout Australia, and peer support in our message board and chat rooms.

COPMI – Children of Parents with a Mental Illness
http://www.copmi.net.au/
Ground Floor, 77 King William Road, North Adelaide, South Australia, 5006

Depression Services
http://www.depressionservices.org.au/
Online support for post-natal depression.

OCD & Anxiety HelpLine
03 9830 0533 & 1300 ANXIETY & 1300 269 438
292 Canterbury Road Surrey Hills Vic
PO Box 367 Canterbury Vic 3126
Information about anxiety disorders, their management and links.

Reach Out
http://au.reachout.com/

The Shack
http://www.mjtacc.com/
On-line support and referral service for people with Borderline Personality Disorder and their families and carers.